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Privacy Policy

Last Updated: October 7, 2025

B2Vault (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, B2Vault.com, or use our services, including cryptocurrency trading, staking, and portfolio management. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Information: Name, email address, phone number, and mailing address provided during account registration or customer support interactions.
  • Identity Verification: Government-issued identification, date of birth, and other details required for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Financial Information: Cryptocurrency wallet addresses, transaction details, and payment information for deposits, withdrawals, or purchases.

Non-Personal Information

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content.
  • Transaction Data: Details of your cryptocurrency transactions, including amounts, timestamps, and associated wallet addresses.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services, including processing transactions, staking, and portfolio management.
  • Verify your identity and comply with legal and regulatory obligations, such as KYC and AML requirements.
  • Improve our website and services through analytics and user feedback.
  • Communicate with you, including sending service updates, promotional offers, and responding to inquiries.
  • Protect against fraud, unauthorized access, and other illegal activities.
  • Personalize your experience, such as tailoring content or recommendations based on your preferences.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We engage third-party vendors to perform services such as payment processing, data analytics, and customer support. These providers are contractually obligated to protect your information.
  • For Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Transaction data and KYC information may be retained for extended periods to comply with regulatory requirements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Restriction: Request restriction of processing your information in certain circumstances.
  • Data Portability: Request transfer of your information to another service provider.
  • Objection: Object to the processing of your information for marketing or other purposes.

To exercise these rights, please contact us at support@b2vault.com. We may require identity verification before processing your request.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

B2Vault
Email: support@b2vault.com
Address: [Your address]